Technical Support - US Cable and Internet Provider

Main Requirements:
- Has completed at least high school diploma.
- Must have good to excellent English communication skills
- Willingness to work on various shifts including graveyard, weekends and holidays
- Must be computer and internet savvy
- Good working knowledge about TCP/IP, Networking, Wifi and Ethernet connection
- Knowledge about Webmail and POP3 email is a plus
- Knowledge about software / hardware troubleshooting
- Ability to understand various types of operating systems including Windows and MAC
- Ability to provide clear instruction while troubleshooting the customer's internet issues.
- Should have positive and upbeat attitude
- Willing to be assigned in Alaya Business Park, Cebu City
- Previous call center experience would be a great advantage
- Reliable and dependable. WE WOULD HIGHLY PREFER TO HIRE PEOPLE WHO'S WILLING TO WORK FOR US FOR A LONG TERM!
- Filipino Citizen of at least 18 years old and above

To apply, send us your most updated resume and cover letter now to [email protected] and indicate the job position you are applying. Make sure your phone is available once we have called you from 10AM to 6PM for prescreening.