Have you encountered this kind service before? I found this post from Cebu Pacific's fb page. You might want to see for yourself the level of customer service they have.

P.S. To CEB, please fire the person using this account!

[img]http://dl.dropbox.com/u/57456927/forum/Mar2012/182.jpg[/img]

Be wary!

[img]http://dl.dropbox.com/u/57456927/forum/Mar2012/181.jpg[/img]
[img]http://dl.dropbox.com/u/57456927/forum/Mar2012/180.jpg[/img]